Who can use this feature?
How Ad Platform Deployments Work
Deploying records to ad platforms works differently than deploying to your CRM or MAT. When deployed to an ad platform, New records don't appear as Open records in Radius. Instead, they remain in New status, which allows you to deploy the same records from one segment to multiple channels. To start tracking performance, you'll need to import the CSV file with those records into your CRM so they will appear as Open.
Best Practices for Deployments Across Multiple Channels
- For each segment, deploy all New records in a single deployment. This way, you can be sure that each channel receives the exact same records.
- Most ad platforms require a minimum number of records in an audience. We recommend deploying at least 2500 records to meet that requirement after matching. If you have more than 100,000 New records in your segment, contact your CSM.
Deploy Records to Multiple Channels
Deploy the same New Radius records to each ad platform you're using such as Facebook Ads, Twitter Ads, and then Google AdWords. Do not edit or modify the segment for each deployment so that you get the same records in each ad platform.
Deploy Records to Salesforce and Track Performance
Deploy the same New Radius records to your Salesforce to start tracking performance. When Radius syncs with your Salesforce, those records are identified within Radius as Open records. The sync update can take up to 30 minutes.