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Integrate Eloqua

Connect Oracle Eloqua with Radius and map Radius fields to Eloqua fields. Once you're connected, your team can send net-new records directly to Eloqua and assign your existing contacts to Eloqua Shared Lists.

Who can use this feature?

  • Customers who integrate Salesforce Enterprise Edition or higher with Radius. 
  • Users with Edit MAT configuration permission. By default, Administrators can add or edit integrations.
  • Customers who integrate a marketing automation tool with Radius. If you need to integrate your MAT, please contact your Radius Customer Success Manager or email support@radius.com.

How It Works

Our Oracle Eloqua integration consumes and analyzes Account, Contact, Shared Lists, and Activities (Tasks) data from your Oracle Eloqua. During setup, you decide the level of information you give us access with the user profile you connect for the Radius sync. We make sure your data is safe and secure by adhering to all industry security controls. See for yourself by reviewing our application and data security standards.

  • We use REST APIs to authorize and securely access data without revealing username and password credentials. 
  • We encrypt and decrypt your data with AES-256 while in transit to our secure data center.
  • We sync with Eloqua every 30 minutes to identify and analyze new accounts and contacts or changes to existing accounts and contacts.
  • We maintain a refresh token to make sure your Oracle Eloqua instance stays connected.

Prepare for Integration

Here’s what you’ll need.

Connect Oracle Eloqua and Map Fields

If you’re already logged into Eloqua, we’ll use those credentials. To make sure you connect the right account, clear your browser’s cache or use an incognito window before connecting Eloqua in Radius.

  1. Go to the main menu, then select Integrations.

  1. Under Available Integrations, find Eloqua and click Connect.
  2. Follow the flow to enter your Eloqua username and password, map your Eloqua contact and account fields, and start matching records.

The sync and matching process takes some time to finish. We’ll email you when it’s done.

View the Eloqua Integration Dashboard 

The Eloqua integration dashboard gives you a high-level overview about the number of contacts and accounts we’ve matched with and your sync status . Plus, you can reconfigure your mappings or reconcile records that didn’t match here too.

  1. From the main menu, click Integrations.
  2. Find Eloqua and click View Details

Additional Setup

If you're using Radius Scoring, you can set up Radius Scoring for Oracle Eloqua now.

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