Add a Dedicated User for Radius
It's best practice to add a dedicated user in Eloqua for your Radius-Eloqua integration. You’ll use this user to authenticate using OAuth 2.0 during the integration so you’ll need to grant them specific permissions.
Create a Radius Sync Security Group
In Oracle Eloqua, create a security group and set permissions the way that best fits your organization. Make sure you set the following permissions.
Give the user read access to Accounts, Contacts, and Activities objects.
Under Action Permissions, make sure the following boxes are checked. This gives you permission to create contacts.
Manage data import
Manage data export
Under Asset Creation Permissions, make sure Contact Groups is checked.
Under Default Asset Permissions, make sure Contact Groups > View is checked.
|Need help with Eloqua? Learn about Oracle Eloqua security groups.. Plus, here’s how to create a security group, a list of action permissions, asset creation permissions, default asset permissions. (Oracle Eloqua documentation)|
Add a New User
In Eloqua, create a dedicated user account to distinguish the changes made by Radius versus other Eloqua users.
- Under Users, add a new user.
- Fill in the required fields and make sure to select the following.
- Select the Radius Sync security group you just created.
- Select the Advanced Users – Marketing security group.
|Need help with Eloqua? Here is information on how to create a new user. (Oracle Eloqua documentation)|
Optional Oracle Eloqua Configuration
If you're setting up Radius Scoring to prioritize your contacts, add Radius Scoring fields to Oracle Eloqua on the Contact object.
Once you're finished, you can start your Eloqua integration using the Radius app.